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Privacy Policy

Last updated 26 May 2026

Who we are

Pulse ("we", "us") operates an events directory for the Netherlands, available at liveonpulse.com. For any privacy-related question or to exercise your rights under GDPR, contact us at privacy@liveonpulse.com.

What we collect

When you create an account we store:

  • your email address (used only to send sign-in links/codes)
  • basic profile information — your handle and optional display name (both public on /u/<handle>), optional avatar, and the date your account was created
  • the events, venues, and artists you save (saves are private to you by default — see "Who else sees it" below for the mutual-friend exception)
  • friendships you form on Pulse: who requested whom, the state (pending / accepted), and the request and acceptance timestamps
  • an invite token — a random per-user identifier behind your personal invite link. Only you can read it, and you can rotate it from /me/friends. It is used solely to authenticate the "I clicked your invite link" handshake
  • session cookies needed to keep you signed in

Browsing Pulse without an account stores no personal data. Aggregate, non-identifying usage analytics may be collected in production via EU-hosted, privacy-preserving analytics; these do not identify you to us.

Why we use it

  • Sign-in: your email is the address we send sign-in links and one-time codes to. Legal basis: performance of a contract (Art. 6(1)(b) GDPR — you asked us to sign you in).
  • Saves and profile: to render your "My Favorites" page and the "filter to my favorites" toggle. Legal basis: performance of a contract.
  • Service operation: minimal logs of errors. Legal basis: legitimate interest in keeping the service available (Art. 6(1)(f) GDPR).

Who else sees it

Other Pulse users see only:

  • Your public profile at /u/<handle> — handle, display name, and the month you joined. Nothing else is exposed to anonymous visitors or signed-in users who aren't your friends.
  • Your saves, to mutual friends only. Once you and another user have accepted each other as friends, the events, venues, and artists you've saved become visible to that person as friend-aware indicators on cards and detail pages. This visibility is the only user-visible data shared as a result of a friendship, and it switches on at the moment the friendship is accepted (no other consent step).

We rely on the following categories of processors:

  • Hosting and infrastructure — providers that host the website and serve its pages.
  • Database and authentication — an EU-hosted provider that stores your account data and handles sign-in.
  • Product analytics — an EU-hosted, privacy-preserving analytics provider used only in production. Account activity is not linked to analytics events.

We do not sell or share your personal data. Pulse has no advertising and no tracking partners beyond the processors above.

How long we keep it

Saves and profile data are kept until you delete your account. When you delete your account, everything we hold about you — your profile, every saved event, venue, and artist, your friendships, your invite token, your handle-change history, and your sign-in record — is hard-deleted immediately. There is no grace period and no soft-delete. See "Your rights" below.

Cookies

Pulse sets:

  • Session cookies — required for sign-in. These are strictly necessary and do not require consent.

Production deployments may load anonymous, privacy-preserving analytics. These do not set advertising cookies.

Your rights

Under GDPR you have the right to access, rectify, port, and erase your personal data, and to object to processing. The simplest way to act on these rights is:

  • Erasure: go to /settings and use "Delete account" — hard-deletes everything we hold about you, including your saves, friendships, invite token, and handle-change log.
  • Access / portability: email privacy@liveonpulse.com and we will export your profile and saves as JSON within 30 days.
  • Complaints: you can lodge a complaint with the Dutch Autoriteit Persoonsgegevens.

Changes

Significant changes to this policy will be announced on the sign-in screen before they take effect.